Privacy Policy

Overview

Your privacy is important to us. This Privacy Policy explains how Novessique collects, uses, stores, and shares your personal information when you visit our website, place an order, communicate with us, or interact with our services.

Novessique.com is operated by Zhuhai Langyuanlin Trading Co., Ltd. For the purposes of this Privacy Policy, Zhuhai Langyuanlin Trading Co., Ltd. is responsible for handling personal information collected through Novessique.com.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you use our website and services. This may include your contact information, account details, order history, payment and transaction records, communications with our customer support team, device and browser information, approximate location based on your IP address, and data collected through cookies or similar tracking technologies.

How We Use Your Information

We use your information to operate and improve our website and services, process and fulfill orders, provide customer support, communicate about purchases, enhance website performance, personalize your shopping experience, prevent fraud and unauthorized activities, maintain the security of our platform, comply with applicable legal requirements, and, where permitted, send promotional communications.

How We Share Your Information

To operate our business effectively, we may share limited personal information with trusted third-party service providers, including Shopify, payment processors, shipping and fulfillment partners, analytics providers, marketing service providers, technology vendors, and professional advisers.We may also disclose information when required by applicable law, to protect our legal rights, investigate fraud or security issues, or in connection with a corporate transaction such as a merger, acquisition, financing, restructuring, or sale of business assets.

Cookies and Similar Technologies

We use cookies and similar technologies to help our website function properly, remember your preferences, improve site performance, understand how visitors use our store, and support analytics and advertising where permitted by law.Most web browsers allow you to manage or disable cookies through their settings. Depending on your location, you may also have additional options to manage your privacy preferences.You may also review our Your Privacy Choices page for more information about available privacy and cookie preference options.

Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including order processing, customer support, dispute resolution, fraud prevention, legal compliance, and business recordkeeping.We implement reasonable administrative, technical, and organizational safeguards to help protect your information. However, no method of electronic transmission or data storage can guarantee complete security.

Your Rights and Choices

Depending on your location and applicable privacy laws, you may have the right to request access to, correction of, deletion of, or restriction of your personal information. You may also have the right to receive a copy of your data, withdraw consent where applicable, object to certain types of processing, or appeal decisions related to your privacy rights.You may opt out of marketing emails at any time by using the unsubscribe link included in our communications. To protect your information, we may ask you to verify your identity before processing certain requests.

Children's Privacy

Our website and services are intended for a general audience and are not designed for children. We do not knowingly collect personal information from anyone under the age permitted by applicable law.If we become aware that such information has been collected unintentionally, we will take appropriate steps to remove it as required.

International Data Transfers

Your personal information may be processed or stored in countries other than your country of residence. Where required by applicable law, we implement appropriate safeguards to protect personal information during international data transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational needs. The most current version will always be available on this page, together with its effective or updated date.If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us at service@novessique.com.

Business Information

Legal Entity: Zhuhai Langyuanlin Trading Co., Ltd.

Registered Address: Shop No. 1, No. 72 Hongbao Road, Xiangzhou District, Zhuhai City, Guangdong Province, People's Republic of China

Customer Support Email: service@novessique.com

Contact Us

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us at service@novessique.com.